Susan Whitehouse
Membership Manager, CAE
whitehouse@siam.org

Susan has a B.S. in Sociology from the University of Houston and earned her Certified Association Executive (CAE) designation from the American Society of Association Executives in December 2006. She has over twenty-five years of nonprofit management experience including ten years with professional associations. Susan joined SIAM in 2003 and is responsible for all activities involving individual membership including needs assessment and new program development. She works with individual members, promotes the development of chapters and sections, and serves as a liaison for the SIAM activity groups.

Arlette Liberatore
Academic Memberships
Customer Service Manager
liberatore@siam.org

Arlette has a B.A. in Psychology from Rosemont College and has worked in customer service throughout her career.  In addition to her responsibilities as Customer Service Manager, she is responsible for processing Academic Memberships and responds to all membership inquiries.

Daniel P. Cleary
Corporate/Institutional Memberships
Marketing Communication Associate
cleary@siam.org

Dan is responsible for corporate/institutional membership acquisition and renewal, consortia sales, SJO and Locus promotions and special marketing projects. Dan has a B.S. in Speech Communication, Public Relations from Millersville University.

Nancy Snell
Membership Coordinator
nes@siam.org

Nancy is responsible for administration of the US and international SIAM student chapters. She handles student member recognition, member retention programs, the student chapter website information and web updates as well as the SIAM activity group elections and charter renewals.  She has worked extensively with non-profit agencies and Philadelphia based universities over the years. Nancy attended Philadelphia College of the Arts and Temple University and has a background in computer graphics and customer service.