Professor Robert B. Cooper
Dept. of Computer Science and Engineering
Florida Atlantic University
Boca Raton, FL 33431-0991
Professor Cooper (Ph.D., University of Pennsylvania) was at Bell Labs in the 1960s and at Georgia Tech in the 1970s, and has been at Florida Atlantic University since 1978, where he is Professor of Computer Science and Engineering. Throughout his career his research interest has been probability and queueing theory (the mathematical theory of waiting lines), motivated largely by applications in teletraffic and computer engineering. His research has been published in refereed journals, and he is the author of a textbook and several expository papers. As a teacher and lecturer, his primary objective is to convey how mathematical analysis and common-sense intuition interact in probability and queueing theory, especially when the theory's predictions are counterintuitive.
Queueing Theory: Thinking About Waiting
(Mathematical analysis of simple queues often reveals surprising effects caused by the randomness inherent in the arrival process and the service requirements.)